Customers can now enjoy the convenience of eftpos and ticketing facilities at most of Bundaberg Regional Council’s waste management sites.
Facilities at University Drive, Qunaba, Tirroan, Woodgate and Childers are already online with Meadowvale scheduled to be set up at a later date.
Landfill attendant Sally Cherry said customers had welcomed the option of payment by eftpos and saw it as a progressive step in the service Council provides.
“For so long our sites have accepted cash only and most customers are surprised when told they can use eftpos,” Ms Cherry said.
“It’s also boosted sales in our recycle shops as previously customers may have seen an item they wanted, but weren’t carrying enough cash at the time.”
Eftpos, software updates meet state levy requirements
Waste and Recycling portfolio spokesperson Cr Scott Rowleson said eftpos was integrated into the payment process at the same time as a software upgrade that met the upcoming Queensland Government waste levy requirements.
“Using the Mandalay point of sale software, charges are automatically put into the system capturing the amount of waste coming in and out of the facility in greater detail than was previously possible,” Cr Rowleson said.
“Used in conjunction with our new eftpos facilities the updated system offers increased efficiency for staff and customers.
“While eftpos use is quick and easy for customers, thanks must go to the staff who have worked diligently for some months behind the scenes, putting a number of operational processes in place to accommodate the change.”
Ms Cherry played a large part in coordinating the project and a combination of her gatehouse, recycle shop and administration skills contributed to its successful implementation.
“This was a new process for gatehouse and recycle shop staff and I am very grateful for their patience and input,” Cr Rowleson said.
“Due to our unique system, we had to create our own user guide and the staff were involved in providing their feedback which allowed us to fix any issues.”
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