It’s never been easier for plumbers to book inspections after Bundaberg Regional Council adopted a new plumbing website interface.
The Plumbing page on the Council website has had a number of changes and improvements made over the past couple of months, including a new user-friendly layout.
Plumbing compliance manager Patrick McNamara said the new website benefits plumbers and landowners.
“In addition to the current Council service, this new website allows customers to submit plumbing applications and book plumbing inspections at a time that best suits them,” he said.
“The application submission and inspection booking services are available via Council’s website 24/7.
“This type of improvement and change is to reinforce with the community and local business owners that Council’s Water Services department is committed to providing them with the highest level of service possible.
“It provides confidence that we are here to ensure all current legislative requirements and regulations are met to protect private and public infrastructure well into the future as we focus to build Australia’s best regional community.”
The website now features easily accessible new and updated fact sheets to support plumbers, builders, property managers and property owners.
There's now a 24-hour self-service program for booking plumbing inspections and submitting new plumbing applications online.
There’s also updated information and tools for business owners and up-to-date references to all relevant legislation and regulations.
Admin and account manager at Searles Plumbing and Drainage, Tanya Searles, has been using the new website and complimented its ease of use.
“I’d use it probably five times a week to book plumbing inspections, and I can go on there any time of the day, which is great,” Tanya said.
“Having that 24-hour convenience makes a big difference, especially when you run your own business.
“I used to book my inspections a few days before, but I can go a week ahead and book it in and it then sends me a calendar update to my email and adds it to my calendar too, which reminds me on the day; it’s just quick and easy.”
Visit the new web page here.
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