HomeCommunityIMPACT Community Hub provides one-stop-shop

IMPACT Community Hub provides one-stop-shop

Impact Community Hub
The Salvation Army's financial adviser Paul D'Costa and IMPACT's Community Navigator Leigh Cooper.

IMPACT Community Services is set to host a community hub, bringing local services together in one place to work collaboratively and provide a one-stop-shop for mutual clients.

IMPACT’s Support Services Manager Sandra Higgins said the hub would prove to be a huge time saver for people and allow the community to streamline service delivery. 

“Having assisted clients for many years though my varied roles, I have witnessed how time consuming it can be going from one service to another, filing out a variety of forms and needing to copy and attach documentation,” Sandra said. 

“By being able to do this all in one place as well as having the facility to copy and scan documents while you are here, will cut down the running around for clients and the wait times to get forms lodged or to find out information. 

“We see that members of the community will benefit from this service by being able to come and get any information, forms and soft introductions to services that they may not be aware of but could utilise, and the support services will be able to network and exchange information on each other’s programs and services, so it’s a win/win all round.” 

The services in attendance at the IMPACT community hub will work collaboratively with each other to make it easier for people to access services and gain the help and support that they need.  

“We are trying to make things a bit easier for people that may have mobility issues or not have access to transport,” Sandra said. 

Impact Community Hub
IMPACT's Support Services Manager Sandra Higgins.

“We have a bus stop right at our front door so come over at take advantage of a one stop shop for services. 

“If this is successful for people, we hope to attract more service providers and build a convenient community access point for service delivery.” 

The IMPACT Community Hub will host its first meet on Thursday May 6, and continue on the first Thursday of each month moving forward.  

So far in attendance will be Wellways, Wide Bay Sexual health, B Transformed Health & Fitness, Central Queensland Indigenous Development, Step Up Step Down service, a free legal service, Meals on Wheels, Carers Gateway, the Department of Housing, a Justice of the Peace to witness documents, and two financial counsellors, one from Uniting Care and the other from The Salvation Army.

IMPACT’s Community Navigators will also be on hand to assist people with filling in forms or directing any queries people might have.  

If you are interested in attending the IMPACT community hub, click here to register or phone 4153 4233.

Related stories: IMPACT Community Choir is Back Up and Singing

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