Water meter reading contractors will soon begin reading meters throughout the region for the half year billing period ending 30 June 2021.
Water consumption charges resulting from these meter readings will be included on the next rate notice, to be delivered in February 2022.
The proposed water meter reading schedule is as follows:
Bundaberg City: August to October
Bargara & Surrounds: October to November
Gin Gin & Surrounds: November to December
Childers & Surrounds: November to December
Council will endeavour to advise ratepayers in writing if their water consumption is considerably higher than normal, as that may indicate a water leak on their property.
However, Council encourages ratepayers to monitor their water usage, shown on their water meters, to detect a leak as soon as possible, which will save water and reduce their water charges.
Details on how to read your water meter and other useful water monitoring information are available on Council’s website at bundaberg.qld.gov.au or from any Council Service Centre.
Should ratepayers experience a water leak they may be eligible for relief from the resulting higher than normal water charges.
A copy of Council’s Water Leak Relief Policy is available on Council’s website or from any Council Service Centre.
It is a requirement of water meter reading contractors that soil or other material be removed from the meter box to take a reading and then returned.
This prevents drains from being blocked or ratepayer lawns being damaged by anything removed from the meter box.
For the safety of Council’s water meter reading contractors, please ensure your animals are enclosed within your property.
If your meter needs to be replaced you may find that it has been covered by a yellow board. The board will remain in place and be removed when the water meter is replaced.
All water meter reading contractors carry official identification.
For any enquiries regarding water charges or rates contact Bundaberg Regional Council by calling 1300 883 699 or emailing ceo@bundaberg.qld.gov.au
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