The family behind Bundaberg Furniture Court has had a successful year, taking out a raft of awards for growth, customer service and sense of community.
In the past few weeks the local company received a Gold Award in The Furniture Court Group National Awards event which recognises stores from across Australia and took out two categories in the Bundaberg Chamber of Commerce Excellence Awards.
The success isn't down to luck, according to owners Darren and Melinda Scheuer.
Instead they said it was a mix of hard work, great customer service and a change in the way people shopped.
“We have worked hard in our business for many years, building it up to be where we are today,” Melinda said.
“We have been in business through both global and local crises.
“We have seen our city crippled by two floods, and now Covid, but we are so fortunate to have such a great community.”
The couple have been the local owners of Bundaberg Furniture Court and Beds R Us for over 14 years, with Darren having worked with the previous owners before deciding to take on the business.
They said their recent award successes had highlighted how small, local businesses could achieve great things.
“This is a huge achievement for us,” Melinda said.
“We are a 100% locally owned, family business keeping our money local and supporting local charities and community groups.”
General Manager of Furniture Court Australia Michael Elliot congratulated the duo and said their recent recognition was a testament to the hard work they had put into their business.
“Customer service has always been a major focus for Darren and Melinda, along with being involved in endless community functions, so it comes as no surprise that they have gone from strength to strength in building a business that plays a major role in Bundaberg and the surrounding areas,” he said.
Darren said another reason behind their success was the change in the housing industry and in people's lives since the Covid pandemic.
“The region has seen a growth in population and building recently, so that has played a part in our more recent growth,” he said.
“The fact that people have been spending more time at home and appreciating the simple things in life – our home is where we make memories but we need to be comfortable as well.
“Also, people have started to recognize the importance of looking after your body, and how significant a good night sleep is.”
Melinda added the “buy local” sentiment was also strong in the region.
“As a family we shop locally and we enjoy contributing to the community,” she said.
“Locals appreciate this and understand that it is small, local businesses that are the backbone of this city.
“A lot of people that are new to the area are also experiencing what it's like to be a part of such a great community.”
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