UPDATE 07 January 2022:
Bundaberg Regional Council advises all residents in Childers, Woodgate and surrounds that tap water used for drinking is now safe to consume.
The boiled water alert has been removed and tap water can once again be used for all typical uses including drinking, preparing food and beverages, personal washing, dishwashing, laundry purposes and flushing toilets.
Bundaberg Regional Council has worked closely with Queensland Health over recent weeks to resolve the situation as quickly as possible.
Bundaberg Regional Council and Queensland Health will continue to closely monitor the situation.
Homeowners and residents are advised to run internal taps for 2 to 3 minutes to ensure that any contaminated water is flushed from their plumbing. Owners and managers of large buildings should ensure that their entire system is flushed and that storage tanks are drained and refilled.
Residents are asked to share this notice with neighbours and friends.
Council thanks residents for their cooperation and understanding throughout this process and apologises for any inconvenience caused. These precautionary measures were taken in the interest of public health. Your safety is our top priority.
For more information, visit bundaberg.qld.gov.au or phone 1300 883 699.
UPDATE 22 December 2021:
The boiled water alert for residents in Childers, Woodgate and surrounds will remain in place until the New Year.
Electronic signage will be placed at the entry to Childers and Woodgate to advise visitors to those communities of these requirements.
For more information, including how to make tap water safe to drink during a boiled water alert, head to: https://www.bundaberg.qld.gov.au/water-services/water-supply/4
9 December 2021:
Residents in Childers, Woodgate and surrounding areas which are supplied from the Gregory Water Treatment Plant are advised to boil water before consuming from 9 December until further notice.
Impacted locations are highlighted on the below map.
Water sourced from Gregory River has had high turbidity levels following recent rain events. This poor source water has resulted in the inability to reliably purify the water and so, as a precautionary measure, Council requests that all residents in the affected locations boil the water for the uses noted below. Our Water Treatment team is working to rectify this issue as a priority.
The boiled water alert will stay in effect until Bundaberg Regional Council and Queensland Health are confident there is no longer a public health concern. Regular updates will be provided on Council’s website here.
Please ensure that all ice, infant formula, juice, drink mixes etc that were made this morning before the boil water advice was issued is disposed of.
Residents are asked to bring drinking water to a rolling boil and then allow water to cool before using it or storing it in a clean, closed container for later use. Kettles with automatic cut-off switches are suitable for producing boiled water and variable temperature kettles should be set to boil.
Use cooled boiled water or bottled water for:
• brushing teeth and gargling
• preparing and cooking foods
• washing raw foods such as fruit and vegetables
• preparing beverages and making ice
• preparing baby formula
• sponge-bathing infants.
Unboiled drinking water can be used for:
• showering and bathing other than infants (avoid getting water in the mouth)
• washing dishes by hand or in a dishwasher, provided dishes are air-dried
• washing clothes
• flushing toilets.
Residents are urged to share this alert with neighbours and friends.
The new Gregory River water treatment plant which is currently under construction will provide advanced treatment processes which would have the ability to treat the current quality of water, if it is experienced in the future.
For updates visit www.bundaberg.qld.gov.au or, for more information phone 1300 883 699.