Everyone involved in welcoming guests to the Bundaberg Region are set to benefit from the new Bundaberg Region Welcomes You program.
Part of a statewide initiative, the program is designed to empower industry to share their pride and passion for their region while warmly welcoming guests.
The initiative provides online training programs and in-person workshops tailored for each of Queensland’s 13 tourism regions.
Topics in the Bundaberg Region Welcomes You program include hosting visitors, storytelling, accessibility, inclusion, sustainability and local experiences.
Queensland Tourism Minister Andrew Powell said the program was aimed at workers who interacted with visitors.
“We want Queensland to be the friendliest and most inclusive destination on the planet as we deliver our 20-year plan for supercharging the tourism industry towards Brisbane 2032 and beyond,” he said.
“The Welcomes You program will inspire all front line workers, including tourism and hospitality staff, tour guides, transport operators and event volunteers to let their pride and passion for their region and Queensland shine through.
“The online and face-to-face workshops will equip everyone in guest services to become passionate hosts who deliver exceptional and inclusive experiences.”
Bundaberg Tourism CEO Katherine Reid encouraged local businesses to take advantage of the upcoming free in-person workshop.
“We encourage any business who plays a role in welcoming and hosting guests across the Bundaberg Region to sign their team up for this free industry training,” she said.
Workshop: Unlock your hosting potential
Date: Thursday, 6 March 2025
Time: 10am to 12pm
Location: Burnett Riverside Hotel (inside H20 Restaurant and Bar area)
Cost: Free, registration is essential with limited spaces available. Register here.
Bundaberg Region Welcomes You
Key benefits of the Bundaberg Region Welcomes You program include:
• Enhanced knowledge of local destinations, leading to richer guest interactions.
• Appreciation of diverse guest needs, fostering inclusive experiences.
• Positive impact on the region by inspiring guests to leave great reviews and plan future visits.
• A certificate of completion to recognise achievement and participation.
To register or learn more visit the Bundaberg Region Welcomes You website.
The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.
The Queensland Welcomes You initiative was launched at the 13th annual DestinationQ Forum at Queen’s Wharf.
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