New technology is simplifying the book return process at Gin Gin Library, allowing visitors to check-in their own items before borrowing again.
According to Bundaberg Regional Council's Library Services Manager Peta Browne, the Smartshelf Return System relies on Radio-frequency identification (RFID) which uses an electromagnetic field.
“RFID antennas integrated into the shelving automatically identify and track tags attached to the library resources,” Peta said.
“Library users can return their items by simply placing them on an intelligent shelf just inside the front door of the Community Hub.”
Peta said the intelligent shelves updated user accounts by removing the items from the customer’s library card.
“The customer just needs to check the items are displayed on the nearby screen,” she said.
“They don’t have to wait for a staff member to return the items for them.
“Patrons can also immediately select popular items which have been recently returned.””
Peta said the new technology was not only a benefit to library visitors, it was also helping library staff.
“For staff it is much quicker and easier to process bulk items which arrive from other branches by courier three times each week,” she said.
“Having this technology allows staff to concentrate on other library tasks and to provide more programming for our local community.”
Community impressed with Smartshelf technology
Divisional representative Cr Wayne Honor said the new smart shelf had been well-received by local book borrowers.
“The community think it is just magic,” Cr Honor said.
“Staff are happy to walk them through the process and many library visitors are amazed at the new technology.
“Most regular customers are impressed that the Gin Gin Library is so high tech now.”
The Smartshelf Return System was introduced to Gin Gin Library last week.
