O’Brien Electrical Bundaberg’s director Benjamin McIntosh and administrator Chloe McIntosh have been named finalists in the 2021 Master Electricians Australia Excellence awards.
The husband-and-wife team strive to solve customer’s problems with care and consistency, and they believe these values attributed to being named finalist in this year’s Master Electricians Australia Excellence awards.
Being recognised for a Women in Contracting Award, Chloe said when she first started working at the company her skills and knowledge of the electrical industry were limited, but it didn’t take her long to take learn the ropes, and she now encourages other females to take up a career in the trade industry.
“I feel absolutely amazed,” she said.
“To become a state finalist Australia wide is such a great achievement I believe, it really has pushed me that bit further in my career.
“I think I was selected because of my attitude, for my great customer service skills, always putting our customers first by making sure they are 100 per cent happy with our service at all times – keeping on top of that relationship with them is my main key.”
Chloe said it was the first time O’Brien Electrical Bundaberg had been recognised at this level, and the entire team were quite proud of their achievements, especially over the last few years.
“O’Brien Electrical Bundaberg was previously recognised as Laser Electrical. O’Brien Auto Glass and Laser Plumbing and Electrical joined forces in 2018 to create a full offering of expert solutions for customers across Australia, which is how O’Brien Electrical and Plumbing was born,” she said.
“As O’Brien Electrical and Plumbing, the business continues to be committed to solving people’s problems with real care, and, with the same values that both companies have held since the beginning.
“Benjamin bought the laser electrical company in 2019, since the purchase we have grown progressively and have built the business up to a great size and reputation.”
Being selected as a Master Electrician of the Year state finalist Benjamin said was a good achievement not only for himself, but the company as a whole.
“I believe I was selected as state finalist because of my business-driven mind to succeed in everything and anything I do,” he said.
“I’m very focused on building a well reputational empire. This just proves that whatever you put your mind to will eventually come to life.
“Being previously in a family business I had knowledge on the industry, and being an electrician by trade I thought that it would be a great idea to grow further, to push my skills to the limit to help others and to train my employees to be the best they can be, not only with their skills and technique but within themselves as well.
“The business has come so far in the years of ownership and all I can say is, it only goes up from here.”
The O'Brien Electrical team will now await the announcement of the 2021 Master Electricians Australia Excellence awards winners, set to take place later this year.