HomeNewsScootSafe Academy to educate e-scooter riders

ScootSafe Academy to educate e-scooter riders

ScootSafe Neuron
Neuron Mobility e-scooter riders will benefit from access to educational videos, quizzes and games to help improve rider behaviour, and in turn, improve e-scooter and e-bike safety.

Bundaberg Region e-scooter riders now have access to Neuron Mobility's new online initiative, ScootSafe Academy, which aims to help improve rider behaviour and safety.

The industry-first interactive online riding school with city-specific training content can help to educate riders and also deliver targeted training modules to those that have broken the rules.

It's good news for local riders who called for more rider education around safety in a recent survey conducted by Bundaberg Regional Council.

Richard Hannah, Head of ANZ of Neuron Mobility said the new ScootSafe Academy was an exciting new way in which technology was being used to educate new and existing riders.

“In an industry-first, the platform will also reeducate riders who have broken the rules by sending them bespoke training modules to help correct bad parking, dangerous riding or other violations,” he said.

“Neuron’s e-scooters and e-bikes have an excellent safety record and they are widely recognised for making a positive impact in the cities we operate in.

“However, we are always innovating to enhance rider safety, and that includes providing our riders with the very best safety education platform so they know how to use our vehicles in a safe and responsible way.”

Features included in ScootSafe Academy

Neuron ScootSafe
The ScootSafe Academy app provides a range of educational resources.

The new ScootSafe Academy platform, which has been developed in consultation with the Australian Road Safety Foundation (ARSF), will be a digital extension of Neuron’s popular in-person #ScootSafe events, which have trained thousands of people at hundreds events across Australia.

In a first for the industry, ScootSafe Academy will introduce targeted online education aimed at improving the behaviour of riders who have broken the rules.

For example, those temporarily suspended or reported for unsafe riding or bad parking will be sent a warning and also targeted training modules specific to their violation.

These include topics ranging from responsible parking, safe conduct and a Master Quiz to refresh their knowledge on the main dos and don’ts when riding with Neuron.

Riders will be able to access the ScootSafe Academy through the Neuron App or via the company’s website.

They will be able to view local riding rules and receive incentives to watch educational videos, and for participating in quizzes and games.

Those that complete the tasks will receive up to $7 of free credits towards their future rides.

The platform will replace Neuron’s in-app Safety Centre, which has helped over tens of thousands of riders familiarise themselves with their local riding rules.

Safety a top priority

ScootSafe Neuron
Neuron Mobility's e-scooters are equipped with a range of safety features.

Russell White, CEO of Australian Road Safety Foundation said it was fantastic to see Neuron continuing to educate riders on the rules of the road, including how to ride safely and responsibly.

“Neuron’s ScootSafe Academy will act as a great digital extension to their already very successful ScootSafe events and safe riding course,” he said.

“However, it’s important to stress that it’s still the personal responsibility of each rider to follow the rules.

“The online platform will provide riders with relevant and useful information and tips on responsible e-scooter and e-bike riding, for their own safety and for the safety of all other road users.”

Find out more about ScootSafe here or download the Neuron Mobilty app in the Apple app store here or Google Play store here.



  1. Sounds like a good idea but there is still very little protection for those who are hit. It will cost more but there should be a no escape insurance for those innocent people who get hit by the scooters.

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