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Changes to bus travel on the way

bus travel Bundaberg
Bundaberg is one of four regions to receive new fares and zones, bringing it in line with all other regional urban bus networks.

From mid January bus travel in Bundaberg will become simpler with new fares, zones and route numbers.

The changes, to be introduced from Monday 16 January, are part of the transition to Translink for all regional urban bus services in Queensland and will give passengers access to better information and tools.

Bundaberg is one of four regions, including Toowoomba, Kilcoy and Gladstone, to receive new fares and zones, bringing them in line with all other regional urban bus networks.

The existing services will continue to operate locally.

Changes include the introduction of a consistent fare table and concentric zone structure across all regional areas, similar to what is in place in South East Queensland.

The first stage of the regional Queensland urban bus fare reform was rolled out on July 4 2022, with the second stage introduced on September 26 2022.

Translink General Manager for Passenger Transport Strategy and Technology Martin Bradshaw said the new fare and zone structure would provide customers with an equitable and more consistent public transport experience – no matter where they travel in Queensland.

“A consistent one-zone fare of $2.40 (adult) and $1.20 (concession) will be introduced across all regional areas and zonal increases set at $0.60 (adult) and $0.30 (concession),” Mr Bradshaw said.

“As a result of the changes, fares will decrease slightly or remain unchanged for the majority of both adult and concession trips.

“The changes will also help simplify fare structures to remove customer confusion and pave the way for the future statewide rollout of Smart Ticketing.”

Mr Bradshaw said the introduction of the final rollout would signal a significant milestone for regional urban bus travel.

“For the first time, customers – regardless of the regional urban bus network they are travelling on – will be on the same fare and zone structure which will make their public transport experience simpler, easier and more equitable,” he said.

“The changes to the fare and zone structure will be the first of a number of exciting improvements to public transport across regional Queensland.

bus travel Bundaberg
From January 16 bus travel will become simpler with new fares, zones and route numbers as part of regional Queensland's urban bus fare reform.

“Gladstone, Bundaberg and Kilcoy, which are under the current qconnect brand, will become Translink branded regions, joining Toowoomba.

“Operating under the Translink brand will bring a number of benefits which will be progressively introduced to customers.

“These include access to the Translink website, social media channels, MyTranslink app, integrated journey planning, real-time and service disruption information, and Translink's 24/7 contact centre (13 12 30).”

The fare and zone changes will be made during the Christmas school holidays and communicated to students before they return to class for Term 1 2023 to minimise any confusion or disruption.

Call 13 12 30 for more information on the changes or visit the Facebook page or website.

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