Changing of the guard at Best Practice Software

Craig Hodges with Lorraine Pyefinch and Dr Frank Pyefinch.
Craig Hodges with Lorraine Pyefinch and Dr Frank Pyefinch at Best Practice Software. Mrs Pyefinch will be acting Chief Operating Officer after Mr Hodges departed.

The co-founder of Bundaberg technology firm Best Practice Software, Lorraine Pyefinch, has taken over the reins as acting Chief Operating Officer.

This follows the departure of Craig Hodges to pursue a new role with Queensland Health.

When Dr Frank and Lorraine Pyefinch began Best Practice Software in 2004 with a handful of team members, little did they know it would grow to become an international medical business with more than 150 staff.

Lorraine said she and Frank supported Craig’s decision and they thanked him for his enormous contribution.

“We really appreciate Craig’s professional expertise in helping grow the business over the past seven years,” Lorraine said.

“I will be taking on the role of acting COO in the interim while we take our time to recruit the person with the right skills, qualifications, and experience, ideally in our Bundaberg operations hub”.

Best Practice’s operations hub was purpose-built in Bundaberg in April 2013. The company has grown its team to include a New Zealand operations centre in Hamilton, a modern support centre in Sydney and a business centre in Brisbane.

Mr Hodges has overseen major growth at Best Practice Software, which was awarded Business of the Year in May at the Bundaberg and District Chamber of Commerce Business Excellence Awards.

“I’m very appreciative for the opportunities provided to me at Best Practice Software, and I’m very proud of my team’s efforts in building a world-class medical technology business, with its registered office and major operations centre based here in Bundaberg.”


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