Bundaberg Discount Drug Store (DDS) has been awarded Queensland Pharmacy of the Year at Sigma’s Pharmacy Assistants annual conference.
The brand’s prestigious award recognises exceptional service and providing innovative and complete health solutions.
Since opening its doors in 1996, Bundaberg DDS has provided excellent service and a friendly environment for people to access their health-care needs.
Bundaberg DDS pharmacist and part owner, Tanya Bowden, said the award reflects the hard work staff have put into helping the local community.
“I believe our team’s passion for meaningful and personal relationships with patients and always putting their health-care needs at the forefront is a testament to our win,” Mrs Bowden said.
“We constantly try and better ourselves through training and staff development.
“From a new app-based script management service called MedAdvisor, to our new telehealth pharmacy service, Doctors on Demand, our team embraces change and is always engaging in new technologies that can help expand the role pharmacy plays in the Bundaberg community.
“We have two staff members who were named finalists for Discount Drug Stores’ Pharmacist of the Year and Pharmacy Assistant of the Year, which reflects the outstanding results our staff members consistently deliver and why they are our greatest assets.”
Mrs Bowden said her team always takes the extra step to help with community health care.
“We believe tailoring health-care options to the individual’s needs achieves the best possible outcome,” she said.
“We have four fully qualified pharmacists on hand, so our patients have easy access to a health-care professional and don’t have to wait long periods to get a prescription dispensed.”
“Beyond pharmacy, we’re proud to be active members of the Bundaberg community.
“As local owners employing local people, we support our community by sponsoring sporting groups, schools and charities as well as Discount Drug Stores charity partners such as Assistance Dogs Australia and Free2Be.
“Pharmacists play a very important role in frontline health care, so to be recognised for our work is something we’re all very proud of, and it has given our team the motivation to hopefully take out the national award next year.”