Moore Park Beach Service Station has come up with a novel way to look after their customers – reverting to the once-popular driveway service.
Manager Sue Ramsey said her daughter Jessica came up with the idea.
“We had a few senior customers come through expressing concerns,” Sue said.
“Jess thought it might help alleviate some concerns they were having regarding the virus.”
The Moore Park Beach Service Station started the driveway service on Friday and has been delighted with the response.
Beep for petrol, shop goods or food
“Customers have been giving us a beep and we’ve been going out to serve them.
“We not only help them with petrol, we can also help them with milk or shop goods, even takeaway food.”
“Most of our takeaway menu is still up and running – with fried foods, sandwiches and salads.
“People can phone ahead and place orders on 4159 8677 and we’re happy to bring that out to our customers’ cars as well.
“We can take the card and process payment in store (with gloves of course) and provide receipt for their transaction.”
Moore Park Beach Service Station is open Mondays to Fridays from 5.30am to 6pm, Saturdays from 5.30pm to 5pm and Sundays from 7am to 4.30pm.
The team’s attention to customer service first came to the fore in the Floods, when they really looked after the Moore Park Beach community; and can be seen in this latest idea.
“We are all in the same boat – not sure what our future will be but if we all follow the guidelines and show some consideration and patience for the people surrounding us we should all be ok.
“In exceptional times we find we need exceptional people which I believe we have here in Moore Park Beach.”
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Great initiative, Although frequent hand washing would be more effective.
As you wear gloves and take an infected card then unless you disinfect the register, ATM and anything else touched and change gloves then the next customer may be infected.
Frequent hand washing/ sanitising is the answer.
Thank you for your feedback on the positive article on how we go that extra mile in helping our valued customers.
Rest assured, as per our company policy and Government direction, all of those items you have mentioned are well and truely covered off in our sanitising and cleaning schedules, which includes the regular sanitising of the bowsers, eft terminals, doors, counters and other high contact areas.
As we also run a fresh food offer out of our site we completely understand the importance of frequent hand washing and sanitising, disposing of the single use gloves, to keep our customers safe, and follow to the letter the Food Safety Protocols.